The world of construction is CORRUPTED.
I agree, that’s a pretty harsh statement, but I wanted to get your attention. Here’s why…
Prior to starting this business, neither of us knew much about the renovation industry. We learned some gruesome lessons along the way, and I am here to say that, the rumours are true. There is good, bad and ugly with the good ones being hard to find.
I am going to share with you some tips to avoid the ugly, reduce the chances of getting the bad, and how you can secure the good.
RESEARCH, CALL, EMAIL & MEET
Sounds a bit intense ?
Well, I am here to tell you that no matter the size of the project, you want to ensure that you do all four of those steps.
- Search the company on the internet.
- What’s the first thing that appears on Google?
- Do they have a Facebook page? If so, are there any reviews?
- Do they have a website? Do they have any information in the “About Us” section?
- Draft the scope of work and what the expectations are for on-site.
- Pick up your phone and call the contractor.
- Ask them about their business and their experience in the field.
- Listen to their responses carefully and ask yourself, are they confident in their response? Are they able to answer thoughtfully or is it a quick and short response?
- Write down your initial thoughts about the contractor.
- Once you have completed the call, I recommend doing a follow-up email, thanking them for taking your call and reiterating the scope of work.
- Request 3 options for a time and date to meet them.
- Walk them through the scope of work and ask them about their process.
- Reiterate the expectations you have for them on-site.
- Ask them about their business.
- Write down your thoughts after about the contractor(s).
There you have it, the key to success CLARITY and CLEAR EXPECTATIONS.
As a newbie, it will be hard to know how long certain things should take to install or how much things should cost. I recommend meeting three contractors for the same job as you can compare prices and turnaround time.
Don’t get me wrong, ALL contractors will tell you what you want to hear. The job will be done on time and all tasks will be completed as promised.
They want the JOB!! As simple as that.
It is not until something goes wrong or the project is coming to its end when you will see the real character of your contractor(s). Delays can cause issues with their next job and maybe they realized they charged too little and they are losing money. We cannot predict what will happen but we can create a process in which we’ll be able substantially lessen the risk of things going “wrong”.
The more you educate yourself on understanding and knowing the right questions to as and judging people’s character, the better your project will go.
Feel free to share any tips and strategies you use below!